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What is a digital wallet?

Digital wallets offer a convenient way to pay by allowing you to simply use your phone to pay instead of cash or your plastic credit card.

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What is it exactly?
Digital wallets contain digital versions of your credit and debit cards that are stored in wallet apps on your mobile device. Examples of these apps include Apple Pay®, Samsung Pay and Google Pay. (To help protect your security, your card number and personal information are not stored.)

Is it easy to use?
Yes. Simply load your eligible credit or debit card via the digital wallet app on your phone or using the Bank of America mobile app. Use it to pay on the go, in app or online.

Where can I use it?
Once you have your card loaded in your digital wallet there are many ways that you can use it.

On the go
Use your wallet to pay wherever you see the contactless symbol by holding your phone up to the symbol on the terminal.

Online
When shopping online, some sites let you select a digital wallet as your payment option at checkout instead of having to enter your card information each time you make a purchase.

In-app
Use your digital wallet app for things like ride shares, morning coffee or food delivery services.

ATM
Add your debit card to your digital wallet and get cash or make deposits using your phone. Just select your debit card in your digital wallet and hold your phone over the contactless symbol at any Bank of America ATM.

Is my payment information stored on my phone?

Your actual card number is not stored on your device or shared with most merchants. The app assigns each credit and debit card a virtual card number associated only with the digital wallet and the mobile device you use.

Your digital wallet can’t be used for a payment without your authentication. So, your information is protected, even if your phone is lost or stolen.

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The material provided on this website is for informational use only and is not intended for financial, tax or investment advice. Bank of America and/or its affiliates, and Khan Academy, assume no liability for any loss or damage resulting from one’s reliance on the material provided. Please also note that such material is not updated regularly and that some of the information may not therefore be current. Consult with your own financial professional and tax advisor when making decisions regarding your financial situation.

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