How to spot a suspicious email or text
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Clicking a link in a suspicious email or text can expose you or your business to financial loss and operational disruption. Fraud tactics are becoming increasingly sophisticated, and according to the FBI’s annual Internet Crime Report, cybercrime accounts for billions of dollars of losses to businesses and individuals each year.1 Use these tips to help keep your information safe.
Know the red flags
Phishing attacks, typically communications that attempt to lure individuals into providing personal information, can be difficult to distinguish from legitimate communications. However, there are common warning signs to watch for:
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If you receive a suspicious email:
Do not click on any links or reply to the message. Unexpected text messages, especially those that create a sense of urgency or request personal or financial information, may be attempts to trick you.
Even if a message appears to come from a legitimate company, it could be spoofed or include a malicious link. Instead of clicking any links, go directly to the company’s website by entering the correct URL in your browser or using the official app.
Stay vigilant against phishing attacks
Email scammers change their tactics regularly. Your best defense is to always be on the lookout. You can also help protect yourself by following mobile and online security best practices, such as using strong passcodes and making sure your devices have the latest security updates.
Other social engineering attacks to know about
Smishing: Utilizes text messages and messaging apps instead of email. Avoid clicking links or responding.
Vishing: A cybercriminal impersonates a trusted source, often through phone calls or robocalls. Avoid sharing personal information, especially if you didn’t initiate the call.
- FBI 2025 IC3 Report, https://www.ic3.gov/AnnualReport/Reports/2025_IC3Report.pdf